Unicloud , headquartered in Singapore, is a fast growing start-up
that is disrupting the way cloud is consumed. UniCloud offers analytic service that makes customer
cloud instance self-optimizing by continuously and perfectly matching applications’
demands to the optimal cloud supply. Delivered completely as a cloud-based optimization service,
our solution uses Analytics to enable applications to become self-aware of their demands for public
cloud resources, and to perfectly and continuously match their needs with the optimal cloud supply,
thereby helping customers drive 40–80% improvement in efficiency across their cloud environments.
If you are excited by the opportunity to work on bleeding edge technology
and shape the $100B cloud market, join our team of maverick engineers at Unicloud.
Monitoring, troubleshooting infrastructure components hosted in various cloud environments such as AWS, Microsoft Azure, Google Cloud & on-premise data centres.
Work closely with the DevOps team or the development team in identifying and rectifying issues in a timely manner in various environments.
Respond on reported issues within the agreed SLAs and escalate to appropriate stakeholders based on incident management process.
Detect and analyse alarms to provide basic to moderate fault isolation and remote troubleshooting, escalating if necessary.
Build and maintain tools and frameworks that support automation, health-check of applications and patching activities.
Automation of daily tasks using configuration management tools like Ansible, Chef etc. or scripting using Python, Perl, Bash etc.
CI/CD tools such as Jenkins, GitLab CI, Microsoft Azure Team Service, etc.
Any Configuration Management Tool Chef, Puppet, Ansible, and SaltStack, etc.
English language on an expert level.
Excellent customer-facing communication skills
B.E/B. TECH/MCA/B.Sc./M.Sc. with at least 3 months experience in managing IT infrastructure
Experience working in 24x7 Support Environments on help desk tickets